Get Your Free CX Essentials Audit Today and Transform Your Store in Minutes!

✅ Identify what’s costing you sales—and fix it fast  ✅ Learn simple tweaks that enhance customer engagement  ✅ Stand out in a competitive market with a store customers love  ✅ Gain immediate, actionable insights—no fluff, just results

84% of businesses that focus on CX improvements report increased revenue—proving that smarter customer engagement leads to more sales, more loyalty, and more profit.

80% of customers value experience as much as the product itself—meaning that even a small improvement in customer interactions can transform your bottom line.

If you’re tired of losing customers, struggling to stand out, or seeing profits slip away—your CX strategy needs a transformation.

Unlock Your Retail Success—Get Your Free Guide!

✅ Get more customers without spending a fortune on ads. ✅ Customers are not coming back. A guide to help you fix it. 

✅ CX gives you the fastest way to increase your retail revenue. ✅ Simplify your business and stop feeling overwhelmed.

✅ Key customer experience strategies that actually make a difference. ✅ Stand out in a crowded market and outperform your competition. 

Imagine transforming your daily overwhelm into a streamlined, profitable operation. With 80% of customers valuing experience as much as the product itself, and small retailers seeing up to 40% higher revenue through personalization, prioritizing CX isn’t just smart—it’s essential. 


Grab the Free CX Essentials Guide Today!

"Changed My Life and the Future of My Business"

Chris is a go getter! He’s thorough, analytical, willing to take smart risks and is kind and thoughtful while doing it. If Chris doesn’t have the answer, trust me, he’ll find it! He is a great partner and he is truly invested in the success of those he works with. I hope to work with Chris for years to come! Thank you for changing my life and the future of my business. I could not have done it without him!
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Brittany Williams Leverett, Retail Business Owner
From Chris, Retail Strategist

I help overwhelmed business owners transform daily chaos into clear, actionable strategies that attract loyal customers, maximize profits, and free up precious time—all without breaking the bank. When it comes to retail success, small business owners need more than just good ideas—they need results. That is where I come in.

My career has been a 30 year journey scaling top retail brands, revitalizing struggling businesses, and fostering sustainable growth. From leading large-scale transformations to achieving double-digit profitability increases for clients, I’ve built a track record of measurable success. Beyond coaching and consulting, I’ve founded and operated businesses in real estate, transportation, and hospitality staffing—gaining firsthand insight into the unique challenges entrepreneurs face.

If you’re serious about scaling your business, maximizing revenue, and reclaiming control over your customer experience, you’re in the right place.

Are You Serious About Scaling Your Business And Maximizing Revenue?

Are You Are Ready To Future Proof Your Business?

Of course you are!


Copyright Chris Berthelson 
Retail Impact Consulting